Visitor Management System Market Size, Share with Focus on Emerging Technologies, Top Countries Data, Top Key Players Update, and Forecast 2028
The visitor management system market is expected to grow from USD 1.6 billion in 2023 to USD 3.0 billion in 2028, at a CAGR of 13.7% during the forecast period. The expansion of the visitor management system market is driven by multiple factors, such as increased emphasis on security, need to provide seamless and efficient experiences and need for regulatory compliance and meeting legal requirements.
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Services segment to account for higher CAGR during the forecast period
Visitor management system services encompass a range of offerings designed to support organizations in effectively implementing, customizing, and maintaining their visitor management solutions. These services extend beyond the software itself to provide tailored assistance and expertise throughout the entire lifecycle of the system. Service providers typically offer consultancy to understand an organization’s specific needs and security requirements, allowing for a customized solution that aligns with their operational goals.
Cloud segment is expected to hold the largest market size for the year 2023
A cloud-based visitor management system operates through software hosted on remote servers rather than locally on individual computers. These systems offer the advantage of accessibility from any device with an internet connection, catering to the needs of remote and mobile workers. Visitor management system software and data are securely stored in the cloud, enabling users to access them from virtually anywhere. Cloud-hosted systems offer quick deployment and integration with third-party platforms, essential features for an effective visitor management solution. By opting for a cloud-based Software as a Service (SaaS) solution, businesses can adopt a best-of-breed approach. Businesses, in turn, benefit from scalability, flexibility, and real-time insights into visitor activities. This shift to the cloud empowers organizations to modernize their visitor management process, providing a smoother, more accessible, and efficient experience for both visitors and administrators.
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Unique Features in Visitor Management System Market:
Visitor Management Systems (VMS) display a number of unique characteristics that improve security and simplify visitor processes. Self-service kiosks with touchscreens and document scanners are a common feature of VMS solutions. They let visitors check themselves in, which reduces wait times and administrative work.
Furthermore, visitor pre-registration features are frequently included in VMS platforms, enabling businesses to speed up check-in procedures and improve security by running background checks beforehand. Another feature worth mentioning is integration with access control systems, which automates access authorization for authorised guests and ensures rapid access revocation following departure.
Real-time visitor arrival notifications to hosts are a typical feature that enhances communication and facilitates prompt welcoming. Customizable visitor badges make it possible to readily identify authorised visitors on the property, improving safety and security.
Additionally, VMS systems give businesses the ability to monitor how visitors move across a space, boosting security measures and offering useful insights into visitor behaviour. VMS platforms can quickly produce visitor evacuation lists during emergencies, improving overall security.
Visitors logs, access control audits, and reporting tools are common compliance and reporting elements that assist organisations in meeting legal obligations and enhancing security processes. Additionally, for increased security and identity verification, some advanced VMS platforms provide biometric verification techniques like fingerprint scanning or facial recognition.
Major Highlights of the Visitor Management System Market:
The Visitor Management System (VMS) market has a number of noteworthy characteristics that influence its function in contemporary security and visitor experience. Self-service kiosks with document scanners and touchscreens speed visitor check-ins and lighten the administrative load. Additionally, VMS solutions frequently permit visitor pre-registration via online portals or mobile apps, speeding up check-in procedures and boosting security by carrying out background checks beforehand.
A typical aspect of access control systems is integration, which automates access authorization and ensures prompt access revocation following visitor departure. The improvement of communication and quick reception are ensured by real-time notifications to hosts of visitor arrival. Additionally, since they make it simple to recognise authorised guests, customisable visitor badges enhance safety and security.
VMS technologies enable visitor movement tracking within facilities, boosting security measures and providing information on visitor behaviour. These systems can quickly produce visitor evacuation lists in an emergency, increasing security in general. Organisations may improve security procedures and meet regulatory standards with the help of compliance features like visitor logs, access control audits, and reporting tools.
Some cutting-edge VMS solutions provide biometric verification techniques like fingerprint or facial recognition scanning, further strengthening security and identity verification. Real-time checks for unauthorised visitors are made possible through integration with watchlists and databases, strengthening security safeguards. Many VMS solutions now provide contactless check-in options using QR codes or mobile apps to solve health and safety concerns, offering a quick and secure visitor experience.
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Top Key Companies in Visitor Management System Market
Key players operating in the visitor management system market across the globe are Honeywell International Inc. (Honeywell), Eptura, Envoy Inc. (Envoy), AlertEnterprise Inc. (AlertEnterprise), Pitney Bowes, SmartSpace Software PLC, Genetec Inc. (Genetec), HID Global, MRI Software, iLobby, Jolly Technologies Inc. (Jolly Technologies), Sign in Solutions, Eden Software Solutions, Splan Inc. (Splan), Digicred Technologies, Building Intelligence, OfficeSpace Software, VAMS Global, Qminder, Raptor Technologies, Verkada Inc. (Verkada), Carson Living, Vizmo, Visitly, Transmission, Swiftlane, Vizitor, Visitorz.io, Tactic, and VersionX Innovations Pvt Ltd (VersionX). These vendors adopt different types of organic and inorganic growth strategies, such as product launches, partnerships and collaborations, and mergers and acquisitions, to expand their offerings in the visitor management system market.
Honeywell is a renowned engineering and technology company that specializes in creating and producing a broad range of products and solutions to solve issues in diverse fields, such as energy, security, safety, productivity, and urbanization. Honeywell focuses on several key areas, including energy-efficient products, specialty chemicals, process technologies, electronic and advanced materials, productivity solutions, sensing technologies, safety and security technologies, and spare components. Honeywell also provides management and technical services, training, and maintenance services to support its customers. Honeywell serves various sectors, including Aerospace & Travel, Building Technologies, Energy & Utilities, Healthcare & Life Sciences, Logistics & Warehouse, and Retail. The company has a global presence in 70 countries across North America, Europe, Asia Pacific, and Latin America, with 970 locations. In VMS, Honeywell offers different products, such as LobbyWorks – Visitor Management Suite, Pro-Watch Visitor Management – Software Solution, and Sine Platform.
Pitney Bowes is an advanced technology company that provides commerce solutions to enable billions of transactions worldwide. With a client base of 1.5 million, the company offers a range of solutions in various areas such as eCommerce fulfillment, shipping, and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. Their innovative Smart Access Management (SAM) software provides a centralized online portal and kiosks to efficiently manage staff, visitor, and contractor access across multiple locations. Pitney Bowes is committed to customer service, innovation, and creating secure and compliant environments for their clients’ visitors, contractors, and staff.
SmartSpace Software PLC is a top provider of Integrated Space Management Software for smart buildings and commercial spaces. Their suite of software modules, which includes meeting room management, desk booking, and visitor management, is designed to optimize space utilization and enhance overall workplace efficiency. Their cutting-edge SaaS platform enables businesses to streamline workspace operations, improve employee productivity, and provide a seamless visitor experience. SmartSpace’s innovative solutions cater to a range of industries, from manufacturing and logistics to construction and beyond. The company currently operates two businesses: SwipedOn and Space Connect. SmartSpace Software PLC focuses on organizations that strive for efficient and effective real estate. They provide products in two sectors: workplace and hospitality. They have a strong presence in North America, Europe, and Asia Pacific.
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